If handled without care, a new IT rollout can cause business networks to experience potentially costly downtime. While that’s the reality of updating systems – or, indeed, implementing any significant changes within your organisation – the good news is that by taking certain technology rollout management measures, you can lead your business towards its growth targets without compromising on the quality of current operations.
Here are seven steps to achieve successful new IT and software rollout management in your business.
1. DEVELOP CRITERIA
First and foremost, you need to decide what systems upgrade success looks like for your business. What are your specific challenges and objectives? How will the latest technology help you reach your ultimate goals? With this kind of criteria in place from the beginning, it will be much easier to track your progress, solve problems along the way, and ensure the IT rollout proves a worthwhile investment.
2. IDENTIFY A SOLUTION
Once a clear overall objective is in place, you can investigate the options and identify the optimal technology solution. It’s never a good idea to rush into the purchase of new technology until you understand how this particular hardware and software is going to tick all the boxes you established in Step 1. Take your time to get it right. This might mean hiring different IT equipment for short trial periods prior to committing to a single solution.
3. SET A TIMELINE
With your new technology selected, go ahead and set an achievable timeline for implementing your IT rollout and being fully operational. Consider factors like hardware delivery and setup, staff training on new system features, impact on stakeholders, possible interruptions to business systems and networks, and any important dates or events on your business calendar.
4. COMMUNICATE THE VISION
It’s crucial to not only establish a plan, but effectively communicate that plan and the overall vision with all the key stakeholders that may be involved or affected by the rollout process. People need to know their specific roles; what tools and processes will change; how the adoption of new technology will benefit staff and/or customers in the long term; and what deadlines they must work towards. While communicating this type of information, don’t forget to address the “why”. Ideally, all levels of the business should feel positive and enthusiastic about the changes.
5. HAVE A PLAN B
Regardless of how well you plan ahead, sometimes things go wrong. Therefore, it’s always prudent to have a “Plan B”. When it comes to updating business technologies, good contingency planning includes an IT and networking equipment rental for backup purposes. This hired equipment is a critical safety net allowing you to get your business systems and networks straight back online in the event of hitting an IT rollout roadblock.
6. IMPLEMENT THE TECHNOLOGY
The most important and difficult step is often the technology implementation itself, but you can give yourself the best chance of success by effectively delegating tasks, offering sufficient training and support for new software tools, and providing a genuine feedback loop in order to customise and scale your IT solution.
7. ANALYSE RESULTS
To complete the cycle, return to your criteria for success in Step 1 and assess whether the stated objectives are being achieved. Without data analysis and review, it’s impossible to know how your IT rollout is performing.
Looking for successful rollout management in your business? Talk to Hire Intelligence today!