Terms and conditions

Last updated: 22nd January, 2026

1. Rental Period.

(a) Unless otherwise agreed the Rentee will return the Rented Property at the completion or termination of the Rental Agreement. Any costs of return are to be borne by the Rentee. If the completion date falls on a weekend or public holiday then the Rented Property must be returned by 5.00pm on the last working day prior to the completion date. (Office hours are 8.30am to 5.30pm Monday to Friday);

(b) If the Rented Property is not returned to the Rentor by the end of the Rental Period then a pro rata daily charge will be made (based on 7 days for a weekly Rental Agreement type and 30 days for a monthly Rental Agreement type) related to the original terms and conditions. The Rentor reserves the right (at its discretion) to deem the rent to be extended until the Rented Property is returned and also to arrange for the recovery of the Rented Property at cost to the Rentee.

2. Payment Terms.

Rent is payable in advance. Where a credit or debit card number is provided for payment it is provided to cover the initial payment as well as sundry costs, charges if equipment is retained past the end of the rental term and as security against the equipment to cover loss, theft or damage. Loss & Damage Waiver, delivery/pickup, installation, consumables and software loading, if required, are extra to rental charges and are payable in advance as agreed. Payment is to be made on collection or delivery of the Rented Property for the first invoice associated with this Rental Agreement and within 14 days for any subsequent invoices.

The Rentee agrees to pay all invoices within or in accordance with the payment terms. Should the Rentee fail to pay any invoice within or in accordance with the

specified time then the Rentor reserves the rights to:

(a) cancel the Rental Agreement without notice and recover the Rented Property at cost to the Rentee;

(b) charge the Rentee interest at a rate of 18% per annum (1.5% accumulated monthly) and calculated from the date of invoice until paid in full;

(c) charge the Rentee for any costs incurred in the recovery of any debts including all legal costs on a solicitor/client basis;

(d) charge the Rentee retail replacement costs of a current model new item of the same brand or similar quality brand available of any Rented Property not returned to the Rentor.


Furthermore the Rentee agrees to pay these charges and accepts these terms and to allow entry by the Rentor or his agents to the premises where the Rented Property is present should the Rentor wish to recover it.

3. Change of Address.

The Rentee will notify the Rentor without delay of any change of address or telephone number during the period of this Rental Agreement.

4. Condition of Rented Property.

The Rentee acknowledges that:

(a) it has examined the Rented Property before accepting it and satisfied itself that it is in good condition, is suitable for the Rentee’s purpose, functions to a high standard, produces accurate readings and complies with prescribed safety standards;

(b) the Rentor has given no representation or warranty regarding the quality, fitness, safety, suitability, standard or accuracy of the Rented Property, and no person is authorised by the Rentor to do so;

(c) the Rentee will look to the manufacturer, and not the Rentor, for any collateral warranty the Rentee may require in relation to the Rented Property.

5. Care of Products.

The condition of the Rented Property is recorded on the Rental Agreement. The Rentee will take good care of the Rented Property. Any damage (other than fair wear and tear) will be repaired by the Rentor or its appointee and will be charged to the Rentee. If any of the Rented Property is lost or stolen during the Rental Period, or extensions thereof and the Rentor’s Loss & Damage Waiver option has not been purchased or in the case that the Rentor’s Loss & Damage Waiver option has been purchased and the circumstances surrounding the loss or theft is subsequently deemed by the Rentor to be excluded, the Rentor reserves the right to charge the Rentee the retail price of the lost or stolen item/s. In the event of loss or damage of the Rented Property the rental charges will continue until the Retail Price of the Rented Property is paid for in full by the Rentee which amount is in addition to the rental charges paid.

6. Insurance.

The Rentee will insure the Rented Property during the Rental Period or any extensions thereof, for all the eventualities pertaining to clause 5 of these conditions or will purchase the Rentor’s Loss & Damage Waiver.

7. Indemnity.

The Rentee indemnifies the Rentor against:

(a) any loss of or damage to the Rented Property however arising;

(b) liability for any death, injury or damage to any person or property arising directly or indirectly from the Rented Property or its use;

(c) any claim for breach of intellectual property rights arising in connection with the Rented Property or its use;

(d) any loss arising from any part of this Rental Agreement being void, voidable or unenforceable for any reason;

(e) any loss or liability incurred by the Rentor resulting from possession, use or operation of the Rented Property by the Rentee;

(f) any liability which the Rentor may incur under any legislation by reason of the use of the Rented Property for any purpose other than as stated by the Rentee to the Rentor; provided that such loss, damage, claim or liability is not due to the Rentor’s negligence;

(g) anything done by the Rentor in exercise or purported exercise of its rights under this Rental Agreement;

(h) any claim affecting the Rentor’s interest in or title to the Rented Property and any action taken by the Rentor to protect such interest and title;

(i) any breach by the Rentee of its obligations under this Rental Agreement including any failure to insure or adequately insure the Rented Property or take out the Loss and Damage Waiver cover referred to herein; and

(j) the repossession of the Rented Property and any related storage, repair and/or sale. Each indemnity in this clause is a separate and independent obligation and continues after termination of this Rental Agreement.

8. Limitation of Liability.

To the full extent permitted by law, all express and implied terms, conditions and warranties (other than those terms expressly set out in this Rental Agreement) are excluded. The Rentor is not liable for any damage, injury or loss to any person or property arising from the possession, operation or use of the Rented Property. Whether or not the Trade Practices Act 1974 or any laws to a similar effect apply, the Rentor’s liability for anything in relation to the Rented Property and its use, including damage or economic loss, is limited to the maximum extent permitted by law. In any event the Rentor’s liability is limited, at the Rentor’s option to:

(a) the replacement of the relevant Rented Property with the same or equivalent Rented Property;

(b) the repair of the relevant Rented Property; or

(c) reimbursement of the rent for the relevant Rented Property for the Rental Period.

9. Equipment Malfunctions.

Should the Rented Property malfunction for reasons other than misuse or accidental damage, then the Rentor will repair the product at no charge to the Rentee (other than for freight if the product is outside the Metropolitan area defined for this purpose as within 20 kilometres of the city centre GPO). If the Rented Property is outside the Metropolitan area and the Rentee chooses not to return the Rented Property to the Rentor for repair then repair costs are at the expense of the Rentee. In the case of malfunctions or damage caused by accident or misuse the Rented property will be repaired by the Rentor or its appointee and charged to the Rentee. In the event of malfunction the Rentor reserves the right to replace the Rented Property with an equivalent system.

10. Consumables.

The rental charges do not include consumable products (e.g. laser printer toner). The Rentee agrees to use only consumable products supplied by the Rentor or approved by the manufacturer of the Rented Property. Any consumables supplied with the

Rented Property will be paid for by the Rentee.

11. Taxes and Government Charges.

Unless otherwise specified the rental charges shall exclude all taxes. Should additional taxes or government charges be introduced or the rate of any applicable tax or government charge change then the Rentor reserves the right to adjust the rental charges to include such changes or new taxes or government charges.

12. Software.

12.1 If any Operating System or Application Software is included in the Rental Agreement then the Rentee guarantees that the only copies of these made will be for the purpose of security back-up. Further to this the Rentee undertakes to destroy any such back-up copies at the completion of the Rental Period or any extension thereof.

12.2 Where the Rentee has requested the Rentor to install Software other than the Operating System on the Rented Property, the Rentee declares that they are the holder of a legitimate licence to the Software, and have the right to install the Software. The Rentee agrees to indemnify and keep indemnified the Rentor from any loss or damage arising from or in connection with the installation or use of the Software.

13. Microsoft End User License Agreement.

The Rentee hereby acknowledges that its use of the Microsoft Products accompanying the Rented Property is governed by the applicable Microsoft End User License Agreement attached hereto.

14. Severance.

If any term or condition of this Rental Agreement or the application thereof is or becomes invalid or unenforceable or there is any error or omission in the information, the remaining terms and conditions and information shall not be affected thereby and each and every term and condition of this Rental Agreement shall be valid and enforceable to the fullest extent permitted by law.

15. Cancellation of orders.

If cancellation occurs after an order is placed the Rentee shall incur a cancellation charge equal to half the Rental Charges however if the cancellation occurs within two working days of the delivery date, the Rentee shall incur a cancellation charge equal to the full Rental Charges.

16. Privacy.

The Rentor will comply with privacy policy in respect of any personal information the Rentee provides to the Rentor. A copy of the Privacy Policy can be obtained at www.hire-intelligence.com.au /.co.uk / .co.nz or .ie; key points of the privacy policy are:


16.1 The Rentee and/or the Guarantor/s agree for the Rentor to obtain from a credit reporting agency a credit report containing personal credit information about the Rentee and Guarantor/s in relation to credit provided by the Rentor.


16.2 The Rentee and/or the Guarantor/s agree that the Rentor may exchange information about the Rentee and the Guarantor/s with those credit providers either named as trade referees by the Rentee or named in a consumer credit report issued by a credit reporting agency for the following purposes:

(a) to assess an application by Rentee; and/or

(b) to notify other credit providers of a default by Rentee; and/or

(c) to exchange information with other credit providers as to the status of this credit account, where the Rentee is in default with other credit providers; and/or

(d) to assess the credit worthiness of Rentee and/or Guarantor/s.


16.3 The Rentee consents to the Rentor being given a consumer credit report to collect overdue payment on commercial credit (Section 18K(1)(h) Privacy Act 1988).

16.4 The Rentee agrees that personal credit information provided may be used and retained by the Rentor for the following purposes and for other purposes as shall be agreed between the Rentee and Rentor or required by law from time to time:

(a) provision of Goods; and/or

(b) marketing of Goods by the Rentor, its agents or distributors in relation to the Goods; and/or

(c) analysing, verifying and/or checking the Rentee’s credit, payment and/or status in relation to provision of Goods; and/or

(d) processing of any payment instructions, direct debit

facilities and/or credit facilities requested by Rentee; and/or

(e) enabling the daily operation of Rentee’s account and/or the collection of amounts outstanding in the Rentee’s account in relation to the Goods.


16.5 The Rentor may give information about the Rentee to a credit reporting agency for the following purposes:

(a) to obtain a consumer credit report about the Rentee; and/or

(b) allow the credit reporting agency to create or maintain a credit information file containing information about the Rentee. If the personal information requested by the Rentor is not provided, the appropriate services may not be provided. Your proceeding to deal with the Rentor is confirmation of your acceptance of the Privacy Policy.

17. Definitions.

In this Rental Agreement unless the context otherwise requires the expressions:

(a) Rentee shall mean and include the Rentee and each of them and where appropriate their respective directors, shareholders, representatives, transferees and assigns;

(b) Rentor shall mean and include the person firm or corporation trading as Hire Intelligence and entering into this Rental Agreement as Rentor and its transferees and assigns;

(c) Rented Property shall mean all property including but not limited to equipment, packaging, containers and carrier bags, provided to the Rentee by the Rentor;

(d) Words importing a singular number or plural number shall include plural number and singular number respectively;

(e) Words importing the masculine or neuter gender shall include every gender;

(f) Rental Period shall mean the duration for which the Rentor has agreed to provide the Rented Property in accordance with the terms and conditions of this Rental Agreement.

18. Loss & Damage Waiver.

The Rentor’s Loss & Damage Waiver policy covers loss or damage as a result of physical and external means. This Loss & Damage Waiver policy is subject to:

(a) The Rentee immediately notifying the Rentor of any damage or loss. In the event of theft the police must be notified within 24 hours and a copy of the police report submitted to the Rentor;

(b) the Rentee submits a written statement (“Loss & Damage Waiver Report”) detailing the loss or damage sustained, how it arose and what action was taken to minimise the loss or damage;

(c) The Rentee pays a processing fee when submitting the Loss & Damage Waiver Report. This fee is $1,000.00 per item for Plasma/LCD/LED Standard & Touch Screens, Two Way Radios or international travel, or $500.00 per item for other Rented Property;

(d) the acceptance of any claim being at the sole discretion of the Rentor. In any case, the Rentee accepts and agrees that the Loss and Damage Waiver Policy set out herein only covers losses detailed above and any other loss including without limitation any personal injury or any consequential loss either directly or indirectly as a result of damage to or loss of the covered items shall be excluded and specifically agrees that the following exclusions to a successful claim on the Loss & Damage Waiver apply:

(a) Any Item being dropped overboard on inland or coastal waters;

(b) Theft without forced or violent entry;

(c) Theft by the Rentee, its agents or employees or while not in their direct control;

(d) Misuse or abuse of item(s); 

(e) Any acts of negligence, malice, lack of care or any deliberate act(s) causing loss or damage.

19. Title and Personal Property Securities Act 2009 (‘the Act’).

Until you pay us in full for the goods:

(a) we retain full legal and equitable title in them;

(b) you hold the goods for us as bailee or fiduciary and you must store them securely and separately from other items and mark them clearly as our goods;

(c) you must not dispose of the goods or any interest in them or alter or use them in any manufacturing process; and

(d) if you dispose of the goods, alter or use them in a manufacturing process, you must hold the proceeds of sale of the goods or the products they become, on trust for us and pay them to us when we ask. Possession of the goods supplied to you by us is transferred to you on the basis that we may retain a purchase money security interest pursuant to the Act in the goods and we may require the facilitation of a registered Financing Statement under the Act. You agree to execute any documents, provide all necessary information and do anything else required by us to ensure that the security interest constitutes a “Perfected Security Interest” as defined in the Act and which will have priority over all other security interests in the goods. You will, upon demand, pay all of our expenses and legal costs on a solicitor/client basis in or in connection with the registration of a financing statement or financing change statement relating to the security interest created by this agreement.

20. Charge & Security.

In this clause, property means:

(i) prior to the Registration Commencement Date pursuant to the Act both real and personal property or

(ii) real property after the Registration Commencement Date pursuant to the Act. You hereby charge in our favour all of its estate and interest in any property that it owns now or in the future with due payment to us of all monies owing or may become payable in accordance with this agreement. You irrevocably appoint us (from time to time) as its duly constituted attorney to execute in its name, any real property mortgage, bill of sale or consent to any caveat we may choose to lodge against real property that it may own in Australia to secure any amount advanced on credit, notwithstanding that such sum may not be due for payment. The Customer hereby charges in our favour all monies due and payable to the Customer under any contract held by it in respect of which the Customer purchased goods from us and here-by assigns all rights, powers and remedies conferred upon sub-contractors under any legislation or otherwise as if all monies due and owing by you to us were monies due and owning under the sub-contract. You undertake to disclose all charges or encumbrances granted over its property and agrees not to grant any further charges or encumbrances over its property without first obtaining our written consent.

21. Solicitation.

The Rentee will not offer employment to any staff of the Rentor or induce or solicit any such person to take up employment with the Rentee; nor will they use the services of any such person, either independently or via a third party, for a period of six months following the staff member’s employment with Rentor. Breach of this condition will render the Rentee liable to pay liquidated damages equal to the full amount earned by the person concerned, including bonuses and national insurance contributions, during the previous 12 months (and if employed by Hire Intelligence for a shorter period then the amount earned with Hire Intelligence annualised)


TERMS AND CONDITIONS REGARDING USE OF MICROSOFT SOFTWARE

This document governs the use of Microsoft software, which may include associated media, printed materials, and “online” or electronic documentation (individually and collectively, “Licensed Products”) provided by Hire Intelligence (hereinafter referred to as “Customer”).


Customer does not own the Licensed Products and the use thereof is subject to certain rights and limitations of which Customer must inform you. Your right to use the Licensed Products is subject to the terms of your agreement with Customer, and to your understanding of, compliance with, and consent to the following terms and conditions, which Customer does not have authority to vary, alter, or amend.

1. DEFINITIONS

“Client Software” means software that allows a Device to access or utilize the services or functionality provided by the Server Software.

“Device” means each of a computer, workstation, terminal, handheld PC, pager, telephone, personal digital assistant, “smart phone,” server or other electronic device.

“Server Software” means software that provides services or functionality on a computer acting as a server.

“Software Documentation” means any end user document included with server software. “Redistribution Software” means the software described in Paragraph 4 (“Use of Redistribution Software”) below.

2. OWNERSHIP OF LICENSED PRODUCTS.

The Licensed Products are licensed to Customer from an affiliate of the Microsoft Corporation (collectively “Microsoft”). All title and intellectual property rights in and to the Licensed Products (and the constituent elements thereof, including but not limited to any images, photographs, animations, video, audio, music, text and “applets” incorporated into the Licensed Products) are owned by Microsoft or its suppliers. The Licensed Products are protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. Your possession, access, or use of the Licensed Products does not transfer any ownership of the Licensed Products or any intellectual property rights to you.

3. USE OF CLIENT SOFTWARE.

You may use the Client Software installed on your Devices by Customer only in accordance with the instructions, and only in connection with the services, provided to you by Customer. The terms of this document permanently and irrevocably supersede the terms of any Microsoft End User License Agreement that may be presented in electronic form during your use of the Client Software.

4. USE OF REDISTRIBUTION SOFTWARE.

In connection with the services provided to you by Customer, you may have access to certain “sample,” “redistributable” and/or software development (“SDK”) software code and tools (individually and collectively “Redistribution Software”). YOU MAY NOT USE, MODIFY, COPY, AND/OR DISTRIBUTE ANY REDISTRIBUTION SOFTWARE UNLESS YOU EXPRESSLY AGREE TO AND COMPLY WITH CERTAIN ADDITIONAL TERMS CONTAINED IN THE SERVICES PROVIDER USE RIGHTS (“SPUR”) APPLICABLE TO CUSTOMER, WHICH TERMS MUST BE PROVIDED TO YOU BY CUSTOMER. Microsoft does not permit you to use any Redistribution Software unless you expressly agree to and comply with such additional terms, as provided to you by Customer.

5. COPIES

You may not make any copies of the Licensed Products; provided, however, that you may

(a) make one copy of Client Software on your Device as expressly authorized by Customer; and

(b) you may make copies of certain Redistribution Software in accordance with Paragraph 4 (Use of Redistribution Software).

You must erase or destroy all such Client Software and/or Redistribution Software upon termination or cancellation of your agreement with Customer, upon notice from Customer or upon transfer of your Device to another person or entity, whichever occurs first. You may not copy any printed materials accompanying the Licensed Products.

6. LIMITATIONS ON REVERSE ENGINEERING, DECOMPILATION AND DISASSEMBLY.

You may not reverse engineer, decompile, or disassemble the Licensed Products, except and only to the extent that applicable law, notwithstanding this limitation, expressly permits such activity.

7. NO RENTAL.

You may not rent, lease, lend, pledge, or directly or indirectly transfer or distribute the Licensed Products to any third party, and may not permit any third party to have access to and/or use the functionality of the Licensed Products except for the sole purpose of accessing the functionality of the Licensed Products in the form of software services in accordance with the terms of this agreement and any agreement between you and Customer.

8. TERMINATION

Without prejudice to any other rights, Customer may terminate your rights to use the Licensed Products if you fail to comply with these terms and conditions. In the event of termination or cancellation of your agreement with Customer or Customer’s agreement with Microsoft under which the Licensed Products are licensed, you must stop using and/or accessing the Licensed Products, and destroy all copies of the Licensed Products and all of its component parts.

9. NO WARRANTIES, LIABILITIES OR REMEDIES BY MICROSOFT.

ANY WARRANTIES, LIABILITY FOR DAMAGES AND REMEDIES, IF ANY, ARE PROVIDED SOLELY BY CUSTOMER AND NOT BY MICROSOFT, ITS AFFILIATES OR SUBSIDIARIES.

10. PRODUCT SUPPORT.

Any support for the Licensed Products is provided to you by Customer and is not provided by Microsoft, its affiliates or subsidiaries.

11. NOT FAULT TOLERANT.

THE LICENSED PRODUCTS MAY CONTAIN TECHNOLOGY THAT IS NOT FAULT TOLERANT AND ARE NOT DESIGNED, MANUFACTURED, OR INTENDED FOR USE IN ENVIRONMENTS OR APPLICATIONS IN WHICH THE FAILURE OF

THE LICENSED PRODUCTS COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL, PROPERTY OR ENVIRONMENTAL DAMAGE.

12. EXPORT RESTRICTIONS.

The Licensed Products are of U.S. origin for purposes of U.S. export control laws. You agree to comply with all applicable international and U.S. laws that apply to the Licensed Products, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by the U.S. and other governments. For additional information, see http://www.microsoft.com/exporting/.

13. LIABILITY FOR BREACH.

In addition to any liability you may have to Customer, you agree that you will also be legally responsible directly to Microsoft for any breach of these terms and conditions.