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Workplace training can be an extremely cost-effective way to expand the skills and knowledge base of your team. Compared to the costs of recruiting new team members, training existing staff can fill a skills gap at a fraction of the cost. However, despite the obvious benefits, many businesses still underestimate the importance of staff training.

There are significant benefits associated with workplace training and development. However, there are also a number of common reasons businesses give to explain their reluctance to invest in the skills of their team. The increase in unbillable hours, the costs associated with training and the delivery of poor or irrelevant courses can make some businesses hesitant to invest when they’re not convinced they’ll see a return.

Despite this, we think the importance of training and development in the workplace should not be underestimated. Here’s why…

1. Untrained employees are unhappy employees

At one time or another, most people will have... Read More

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iPad NotesIt might seem like the most basic of apps, but iPad Notes has a lot to offer as a productivity tool if you take the time to learn its tricks.

Dictate notes

Rather than opening the Notes app, you can simply call up Siri and ask her to create a new note. She’ll ask you what you want the note to say, listen as you dictate the note and then read it back to you.

Alternatively, if you’ve already opened a note, you can tap the microphone icon on the onscreen keyboard and dictate your note.

Sync between devices

You can sync your notes between Apple devices via iCloud. You can then... Read More

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CRM toolsYour customers are one of your most valuable business assets. It’s worth getting to know them better with a Customer Relationship Management system (CRM system).

There comes a time when you need to upgrade from your basic customer contact list or that mess of convoluted spreadsheets. Often, important customer data is locked away in these documents. Meanwhile, other key information is haphazardly spread across notes on individual computers and handheld devices. It could even  in people’s heads. You can lose that valuable information when sales staff leave.

A CRM system goes far beyond storing simple contact details. It helps you build up a detailed real-time view of your customer base. It may be tightly... Read More

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These days, whenever you look for marketing tips online, you’re bombarded with articles bestowing the virtues of social media marketing, content marketing and search engine optimisation. However, what about good old offline marketing? We live in a digital world. Despite this, it has only made us crave human interactions and experiences more than ever. That’s why we’re celebrating the rebirth of non-digital with a few strategies that can help you achieve a more engaging offline marketing experience.

Even today, 40 per cent of online consumers make a purchase after being influenced by an offline channel. A recent study also shows that traditional engagement channels, such as television and print, still offer the most reach.

So, with that said, what can your brand do to build a more meaningful and engaging offline marketing experience? Let’s take a look…
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Video conference gearWith the right video conference gear in your office you can hold those important face-to-face meetings while slashing your travel budget and spending less time in transit.

Whatever kind of business you’re in, success depends on maintaining strong working relationships with customers, suppliers and partners.

Sometimes this means getting out there to press the flesh. However, once you’ve made a great first impression in person, it’s not always necessary to hop in a car or jump on a plane to stay in touch. The new generation of high-quality video conferencing equipment lets you look them in the eye. It doesn’t matter where they are in the world. You don’t have to leave your desk.

A new day in video conference gear

Forget about cheap... Read More

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