CRM toolsYour customers are one of your most valuable business assets. It’s worth getting to know them better with a Customer Relationship Management system (CRM system).

There comes a time when you need to upgrade from your basic customer contact list or that mess of convoluted spreadsheets. Often, important customer data is locked away in these documents. Meanwhile, other key information is haphazardly spread across notes on individual computers and handheld devices. It could even  in people’s heads. You can lose that valuable information when sales staff leave.

A CRM system goes far beyond storing simple contact details. It helps you build up a detailed real-time view of your customer base. It may be tightly integrated with your other... Read More

These days, whenever you look for marketing tips online, you’re bombarded with articles bestowing the virtues of social media marketing, content marketing and search engine optimisation, but what about good old offline marketing? We may live in a digital world, but that has only made us crave human interactions and experiences more than ever. That’s why we’re celebrating the rebirth of non-digital with a few strategies that can help you achieve a more engaging offline marketing experience.

Research has found that even today, 40 percent of online consumers make a purchase after being influenced by an offline channel. A recent study also shows that traditional engagement channels, such as television and print, still offer the most reach.

So, with that said, what can your brand do to build a more meaningful and engaging offline marketing experience? Let’s take a look…
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Video conference gearWith the right video conference gear in your office you can hold those important face-to-face meetings while slashing your travel budget and spending less time in transit.

Whatever kind of business you’re in, success depends on maintaining strong working relationships with customers, suppliers and partners.

Sometimes this means getting out there to press the flesh. However, once you’ve made a great first impression in person, it’s not always necessary to hop in a car or jump on a plane to stay in touch. The new generation of high-quality video conferencing equipment lets you look them in the eye. It doesn’t matter where they are in the world. You don’t have to leave your desk.

A new day in video conference gear

Forget about cheap webcams and crackly audio.... Read More