Putting Tablets to Work Throughout Your BusinessPosted by
Whether they’re customer-facing staff on the front-line or back-office personnel keeping the show running, your people can benefit from having a tablet at their fingertips – while giving the business a major shot in the arm.
Portable touchscreen devices are certainly handy for quickly checking your email and looking up things on the web, but they have a lot more to offer your business in terms of productivity gains. With the right apps and services at their disposal, your people can do business anywhere and work as a team, helping you to stay one step ahead of the competition.
Your people might already use business-grade collaboration and communication tools while they’re at their desks, but these days most services are also designed to work on the road using Wi-Fi or mobile broadband. This way your team can easily coordinate their efforts and remain productive, wherever they are and whatever they’re doing.
Online office suites with mobile-friendly apps make it easy for your people to collaborate on documents, spreadsheets and presentations – ensuring everyone is always working on the most up-to-date version of the file. Your people can also access shared calendars, project documentation and other company resources, to ensure everyone is on the same page.
Many specialist business systems such as finance packages and customer relationship management tools are also embracing a mobile-first strategy to ensure they can meet your needs wherever you are.
Access to your CRM platform makes it easier to deal with customers on the run, perhaps helping seal a deal on the spot. At this point, easy access to your finance system lets you issue quotes, place orders, generate purchase orders, send receipts and even accept payments without needing to wait until you get back to your desk. Not only does this improve your turnaround times, but it also reduces data re-entry, which can lead to expensive errors.
Meanwhile, mobile-friendly travel management and expense management platforms can streamline processes for your people on the road, ensuring they spend less time shuffling paperwork and more time getting things done.
While tablets are powerful productivity tools for people on the move, they also have a lot to offer your people back at home base.
Tablets are perfect for people who spend their days in meetings – they’re light and portable yet offer an all-day battery life while making it easy to keep all your business notes in one place. Meanwhile, staff working in your storeroom or warehouse can easily tap into the inventory system and other key business systems without the need to walk back to their desk or lug around a notebook.
Retailers can even issue tablets to sales staff on the shop floor to improve customer service and streamline sales. With a card reader and receipt printer on their belt, any staff member can be a mobile checkout to help tackle long queues at the front counter.
Every business is different but, regardless of how your people work, chances are they could benefit from having a tablet at hand.